The plane was enroute from Sharjah in the UAE to Istanbul.
"Once we have confirmed the information we will make a statement", he said.
Iranian state TV reported citing aviation official that the crashed aircraft was heading from the city of Sharjah in the United Arab Emirates to Turkey's most populous city of Istanbul.
Iranian state television quoted Mojtaba Khaledi, the spokesman of Iran's emergency management organisation, as saying that the plane hit a mountain in Shahr-e Kord and burst into flames.
Reza Jafarzadeh, head of the Iran Civil Aviation Organization, said the plane had eight passengers and three crew members on board.More news: Barcelona secures option to sign Brazilian midfielder Arthur from Brazilian club Gremio
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Shahr-e Kord is about 370 kilometers (230 miles) south of Tehran.
Everyone onboard the plane reportedly died in the crash. A private company that handles public relations for the Sharjah airfield, the home of low-priced airline Air Arabia, declined to immediately comment.
Her public Instagram page showed her standing next to an aircraft with the unique tail code TC-TRB - the same as the plane that went down and images from inside the aircraft.
All 11 people on board a Turkish plane that crashed in western Iran have been killed, Iranian media report.
It belonged to a firm owned by the Turkish businessman Hussein Basaran.